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Help - opening night and I cant...
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Slinkard View Drop Down
DMX
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Joined: 10 Dec 2007
Location: El Cajon CA
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Posts: 243 		  Quote Slinkard Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 9:17pm
I can't make win7 talk to my boards...wtf?

Is there a patch? or even a work around?

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MrChristmas2000 View Drop Down
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Joined: 06 May 2008
Location: Georgia
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Posts: 344 		  Quote MrChristmas2000 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 9:14pm
 
Originally posted by Comporder1

device manager..... can't remember exactly how to get there in win7. Look for "USB serial port" under "ports"


Click Start\Click Run\Enter the command "devmgmt.msc"

or enter devmgmt.msc in the search box and that should start the device manager.



Edited by MrChristmas2000 - 06 Dec 2009 at 9:15pm


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Joined: 15 Oct 2007
Location: Equality, IL
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Posts: 993 		  Quote LightChristmas Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 9:13pm
Under Win7 - Right Click "My Computer", click Properties, on left sidebar, click Device Manager. There will be a list of all your hardware listed. Just click the + box of the COM Ports to list what ports are there and right-clilck for properties of that particular Port.

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Joined: 11 Dec 2007
Location: Brookhaven, MS
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Posts: 163 		  Quote Comporder1 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 9:00pm
device manager..... can't remember exactly how to get there in win7. Look for "USB serial port" under "ports"
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Slinkard View Drop Down
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Joined: 10 Dec 2007
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Posts: 243 		  Quote Slinkard Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 8:51pm
no good same issue. I can not contact my boards. I can using a different laptop with .02 aurora. On my production sys I am using win 7 - and I cant get a solid lite. Almost like running in demo.   Is there a way to tell what comm port I am running - It looks like 6 and that is what I have the serial too. But I have gone through th top 15 com ports and nothing...

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Joined: 06 May 2008
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Posts: 344 		  Quote MrChristmas2000 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 8:46pm
It is best to backup all sequences and delete all the directories created during an install. This gets rid of any possible files causing any problems.


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Slinkard View Drop Down
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Joined: 10 Dec 2007
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Posts: 243 		  Quote Slinkard Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 8:26pm
Alright uninstalling :( give me a second.

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LightChristmas View Drop Down
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Joined: 15 Oct 2007
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Posts: 993 		  Quote LightChristmas Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 8:24pm
Hoo boy....

Think its best to start from square one, here. Uninstall whatever version you're using. Reboot. Install 1.0.41. Reboot. Try running. If all works fine there (with exception of external video), then Uninstall, reboot, and install 1.0.69. Reboot.

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Slinkard View Drop Down
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Joined: 10 Dec 2007
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Posts: 243 		  Quote Slinkard Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 8:18pm
lol - yep I have gone all the way thru the ports. On my tester laptop running version .2 of aurora it can play it - I only have a small sample though . it see the boards. This 1.069 doesn't I copied over my lic. key could that be the issue... I just can output - I can do everything else.
The scheduler went off as it was supposed to... HELP

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LightChristmas View Drop Down
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Joined: 15 Oct 2007
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Posts: 993 		  Quote LightChristmas Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2009 at 8:10pm
A little elf told me to mention trying COM4 instead of COM3 and to make certain the "light bulb" icon is clicked.Wink

As Windoze controls the COM settings, it can also arbitrarily assign certain COMs to different apps.

Man, I miss DOS....


Edited by LightChristmas - 06 Dec 2009 at 8:12pm

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