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shawmc View Drop Down
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  Quote shawmc Quote  Post ReplyReply Direct Link To This Post Topic: Please help
    Posted: 25 Nov 2011 at 6:39pm
My show is supposed to start in less than 2 hours and I suddenly have no output to my controllers.

Hardware is all D-light, software is Aurora 1..0.69

Everything was working ok 2 nights ago when I tested things. I noticed that my 3 controllers, were all on different firmware versions. So today I updated them all to 1.19. Then when I started testing I noticed that no channel would stay lit, it would switch on, then turn off, if it came on at all. It looked like it would mostly ignore the commands except for the ramps, it would do them.

So I unplugged all the controllers from the network except the first and started playing with it. If I put new data into the sequencer it worked just fine, but all the old data didn't work. So I downgraded the controller to 1.17 and same thing. Hooked all controllers back up and was just runnign sequencing trying to see if I could get a better idea of what happened, and all the lights went out and stayed out. Getting nothing now, and the LED on the controller is flashing like it isn't hooked up to a network, while the sequence is playing and outputting to the lights.

I tried deleting and recreating the network in Aurora. Not sure what else to do.

If I go into the hardware utility it looks like everything is fine, and can see all controllers and all the channels respond properly.

???? What the heck is going on? I can't imagine my show will start tonight,   I need help please!
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BigDPS View Drop Down
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  Quote BigDPS Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2011 at 8:26pm
Did you change the network id number of Borealis by accident?

I never went higher than 1.16 due to problems.


Edited by BigDPS - 25 Nov 2011 at 8:27pm

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Jonathan View Drop Down
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  Quote Jonathan Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2011 at 10:13pm
v1.19 firmware will not work with Aurora.  Use v1.20 with the EEPROM hack (http://www.d-light.us/forum/viewtopic.php?f=13&p=14851#p14851), OR v1.17.  Any firmware below v1.16 is not recommended.
~Jonathan
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  Quote LightChristmas Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2011 at 10:20pm
Have you tried operating the controllers with the D-Light hardware Utility? That will tell you if its a wiring problem.

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  Quote shawmc Quote  Post ReplyReply Direct Link To This Post Posted: 26 Nov 2011 at 3:58pm
Thanks for the tips. I didn't know 1.19 was incompatible with Aurora.

I got it working less than an hour before the show started last night. I put firmware 1.17 on my first controller (the one that was displaying the problems in the first place. And then realized that when I deleted and re-created the network, I forgot to set it to the proper COM port, so it was still set to Com1, changed that to COM4 and it started working again.

I am still having some issues, but the show runs for the most part. The problems may be that I have 1.19 on my other 2 controllers. I will downgrade them to 1.17 now.

Thanks
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  Quote shawmc Quote  Post ReplyReply Direct Link To This Post Posted: 26 Nov 2011 at 5:03pm
OK, well that slightly helped.

Set all the AC16's to firmware 1.17, power cycled them and ran through a sequence to see what happens. I have 2 channels not acting right at all. It is a spotlight and bunch of mini's, bot on my nativity scene. The song I am testing things on those 2 elements come on early in the song and stay on the entire time. Well they both come on, for about 10-15 seconds then turn off and never come back on. What the heck? Each light is on a separate channel on separate controllers. As far as I can tell every other channel is working (hard to tell in the light, and mainly paying attention to these 2 channels.

I'm getting so frustrated, nothing seems to want to work this year.   
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  Quote BigDPS Quote  Post ReplyReply Direct Link To This Post Posted: 26 Nov 2011 at 8:05pm
I feel your pain. Been there, done that, felt like abandoning it all.Wacko


Many of my problems have been cured by staying at 1.16. I had tried 1.17 and even 1.20 and it didn't do anything but misery to my cause. I know it is a pain having to redo the firmware on your boxes but just for the heck of it, try 1.16 to see if it goes right for you.
You're still early in the season unless your show was only up for this weekend? Keep coming back and we'll try to find out the problem, one way or another.Thumbs%20Up

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  Quote shawmc Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 2011 at 9:22pm
Originally posted by BigDPS

I feel your pain. Been there, done that, felt like abandoning it all.WackoMany of my problems have been cured by staying at 1.16. I had tried 1.17 and even 1.20 and it didn't do anything but misery to my cause. I know it is a pain having to redo the firmware on your boxes but just for the heck of it, try 1.16 to see if it goes right for you. You're still early in the season unless your show was only up for this weekend? Keep coming back and we'll try to find out the problem, one way or another.Thumbs%20Up


Yeah I think trying a different firmware is my next step. I will try 1.16 first, if I still have issues I'll got to 1.2+EPROM hack.

The strangest part is that it is only those 2 channels. Which is very annoying, because the Nativity is kind of in the center of the display, so I have this big dark spot right in the middle, instead of the 600 mini's and a spotlight that should be there. Also super strange is that on some of the sequences it seems to react properly, but only on ones that those 2 channels are only on for short amount of times, any sequence where they are supposed to stay on for a while, they don't. ????
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  Quote BigDPS Quote  Post ReplyReply Direct Link To This Post Posted: 28 Nov 2011 at 4:32pm
When I had 1.20 as firmware, I had channels that forgot to turn on when in fact they should have been on. I went back to 1.16 and problems cleared away.I guess that's the game we play. There a reason why it isn't for everyone to animate lights....if it was, everybody would have them. We wouldn't be unique anymore! LOL

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  Quote shawmc Quote  Post ReplyReply Direct Link To This Post Posted: 28 Nov 2011 at 7:07pm
well I just tried it in Light Show Pro, and had the same exact issue, so I'm pretty sure it's not the sequencer, but the hardware. I'd like to try firmware 1.16 but I can't find it, D-light doesn't have it on their sight any more, anyone know where I can get it? I'd rather not go 1.2 as I've heard of a couple people having issues, 1.16 seems to get the most votes for stable.
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