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Not starting on the right foot (MSCOMCTL.OCX)

Printed From: Aurora
Category: Aurora Sequencer Software
Forum Name: Installation Issues
Forum Discription: This is the place to discuss issues with installing Aurora
URL: http://www.aurorashow.com/forum/forum_posts.asp?TID=252
Printed Date: 27 Apr 2024 at 5:02pm
Software Version: Web Wiz Forums 9.06 - http://www.webwizforums.com


Topic: Not starting on the right foot (MSCOMCTL.OCX)
Posted By: Pony_God
Subject: Not starting on the right foot (MSCOMCTL.OCX)
Date Posted: 02 Sep 2008 at 11:49am

The specifications of the computer.

Dell Precision 490
Windows Vista Bussiness 32bit (SP1)
Quad Xeon 1.6G
2G Ram
NVidea Quadro FX 3450 256M onboard (512 avaialbe)
1280x1024
C: has 5G free

The issue.
I have downloaded Aurora and successfully installed it.
I clicked on the "Aurora Sequencer" icon to start it and I get the splash screen/logo, then a windows error as follows:
Aurora encountered an unexpected error and will now restart

Debugging Information:
339: Component 'MSCOMCTL.OCX' or one of it's dependencies not correctly regestered: a file is missing or invalid
WAVSpy Resize
Main
 
Ok     Cancel
 
Notes:
1. I have never had any version of Aurora installed.
2. I have rebooted.
3. After clicking "Ok" the software just hangs at 25%+ CPU usage. ( I need to end the aurora_sequencer process to quit the application)
4. I do have administration priveledges on this box.
5. Symantec A/V is installed and running.
 
I am uninstalling and trying agin right now.


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Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!



Replies:
Posted By: Pony_God
Date Posted: 02 Sep 2008 at 11:51am
Quick note before I uninstalled...
Aurora Scheduler returns the same file error.


-------------
Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: LightsOnLogan
Date Posted: 02 Sep 2008 at 12:12pm

This is a new error message, but it very much sounds like the same thing that is happening with MSCOMM32.OCX (see the other forum post).

Some copies of Vista are preventing the installer from properly installing Aurora.  We are working to figure out why this is the case.  In the meantime, the following procedure should fix the problem:

Browse to C:\Windows\System32 and remove the offending file.  Reinstall Aurora.



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http://www.aurorashow.com/">


Posted By: Pony_God
Date Posted: 02 Sep 2008 at 12:44pm
Removing the file did not resolve the issue.
 
I have now uninstalled/reinstalled 3 times. The most recent install was done after I had removed the mscomctl.ocx file. Then a reboot followed.
 
The original's details are:
created: 4/15/05 1:58PM
size: 1.02M
 
The new one is:
created: 5/22/2000 4:58PM
size: 1.01M
 
 


-------------
Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: LightsOnLogan
Date Posted: 02 Sep 2008 at 12:45pm
Try this:
 
1. Download the Aurora Vista Patch from:
http://www.aurorashow.com/downloads/auroravistapatch.zip - http://www.aurorashow.com/downloads/auroravistapatch.zip
 
2. Unzip the contents of the zip file
 
3. Right click on the AuroraVistaPatchInstall.bat file you just unzipped and select "Run As Administrator"
 
4. Reinstall Aurora


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http://www.aurorashow.com/">


Posted By: Pony_God
Date Posted: 02 Sep 2008 at 12:58pm
That's better. Odd that the files were'nt registered in the OS...
 
Thank you.


-------------
Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: LightsOnLogan
Date Posted: 02 Sep 2008 at 1:07pm
It is an issue with Vista's UAC blocking the installer from properly registering the OCX.  We are looking into why the installer is doing this.  In the meantime, anyone receiving this error message on Vista can follow the above procedure to fix the problem.

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http://www.aurorashow.com/">


Posted By: dan003400
Date Posted: 02 Sep 2008 at 8:41pm
that didnt fix it for me same error



Posted By: bc_34sa
Date Posted: 02 Sep 2008 at 8:47pm
I am having the same problem with xp


Posted By: LightChristmas
Date Posted: 02 Sep 2008 at 8:55pm
If you both have already tried the vistapatch, then the other alternative is this.

Navigate to C:\windows\system32

delete the file MSCOMM32.OCX

run Aurora, it will automatically replace the deleted file with a fresh version.

You may need to reboot as well.

Beyond this, I'll let Michael decide what to try next. Sorry.


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http://www.aurorashow.com/">


Posted By: dan003400
Date Posted: 02 Sep 2008 at 8:57pm
im running 64bit and i tried editing the bat file to where my .ocx file is and still nuttin!!!!!!!!!!


Posted By: dan003400
Date Posted: 02 Sep 2008 at 9:13pm
wow what a good improvement!!! cant even run on a good computer have to have  a crappy 32 bit xp i guess!!! thats good program!


Posted By: dan003400
Date Posted: 02 Sep 2008 at 9:14pm
finally got it with making my own bat file!


Posted By: dan003400
Date Posted: 02 Sep 2008 at 9:16pm
nm errors when its running ( Scedualar)


Posted By: Slinkard
Date Posted: 02 Sep 2008 at 9:29pm
What errors are you having? little more detail, also do a reboot (i know you already have.) but try that again.

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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: dan003400
Date Posted: 02 Sep 2008 at 9:35pm
i have tryed just about everything, and i just restarted, i got the sequencer working so far but i dont have the schedular working saying somethiong about the mscomm32.ocx thing i think this is realy glitchy so far...


Posted By: wendyandjason
Date Posted: 02 Sep 2008 at 9:40pm

I JUST PURCHASED YOUR SOFTWARE TODAY, LOADED IT UP AND GOT IT GOING THEN BOOM THE DAM THINGS SHUTS DOWN. SO I LOAD IT AGAIN AND BOOM SAME THING. I DO IT A THIRD TIME AND IT FINALLY WORKS SO I UP LOAD A SONG AND A PIC AND THE PICTURE IS PULLED OUT OF SHAPE AND THE WAVE FORMS ARE SO HARD TO SEE YOU WOULD BE BETTER OF NOT TO EVEN HAVE IT. I START TO ADD CONTROLLERS ONE BY ONE (I HAVE 64 CHANNELS) AND THEN BOOM THE SYSTEM CRASHES AGAIN. I RESTART THE COMPUTER AND OPEN IT UP AND TRY TO IMPORT A D- LIGHT FILE LIKE YOU SAY IT CAN DO AND IT ONLY PULLS IN THE FIRST 16 CHANNELS. I GO TO PLAY IT AND IT CRASHES AGAIN. THIS TIME I TRIED TO CHANGE THE SETTING ON THE COMPATABILITY TO XP SERV PACK 2 AND RUN IT AND STILL HAD SOME HICK UPS. NOT TO IMPRESSED AT ALL I'LL HANG ON FOR A WEEK OR SO TO TRY TO FIGURE IT OUT. BUT AS OF RIGHT NOW NOT TO HAPPY WITH IT AT ALL!!!!AngryCry



Posted By: dan003400
Date Posted: 02 Sep 2008 at 9:43pm
yea me neather but looks like a awesome program they just need to get it up and going with no bugs, they have been working on it way to long ot have bugs still


Posted By: Slinkard
Date Posted: 02 Sep 2008 at 10:04pm
your guys bugs are easily fixed, but I don't have the answer handy. Trust me, the program is not as buggy as you are seeing. I think there is a quick fix for both of you. I just upgraded from .1 all the way to 1.0 and the only problem wa I didn't reboot.
 
These guys live on the east coast and  will be back on early in the morning and I know they will have you up and running
 
Hang in there,
 
Slink


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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: dan003400
Date Posted: 02 Sep 2008 at 10:09pm
yea i know and what with the no auto key when you buy it, if they were a real business it would automatically get sent to you and not wait like 2 days, thats bull.


Posted By: Slinkard
Date Posted: 02 Sep 2008 at 10:19pm

you are new, I was too couple years ago. These are very small companies, we are a very small niche market that only a few companies even deal with. I know the microsofts and cisco the autosending is no problem. Reminds me of power windows???

 
Remember that used to be one heck of an option to add to a car. but then it became just a common feature...................Now it is expected!!!
 
We are the proud, the very few, thinking of our christmas lights in September!
 
All will be right in the morning give it a chance.
 
Slink


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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: dan003400
Date Posted: 02 Sep 2008 at 10:40pm
im not new this is my third year...


Posted By: Slinkard
Date Posted: 02 Sep 2008 at 11:27pm
you have been using Aurora for 3 years?
 
I didn't mean it in a bad way, but after reading it I can see how it could have been easily taken that way.  I meant more "New" to Aurora the application. These problems that you are having are 1 off's. When the smart cats on the east coast wake up and have a cup of coffee they will solve them quickly.
 
Slink


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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: bc_34sa
Date Posted: 03 Sep 2008 at 6:22am
I am able to get the sequencer going, but my problem is with scheduler. It opens fine but when I try to do anything I get an error
 
339: component mscomct2.ocx or one of its dependencies not correctly registered a file is missing or invalid. aurora scheduler.newschedule.0
 Then shuts down...
 
I am running Windows xp media center pentium 4 with 1 GB ram I am not a computer expert so I am sure I am just missing something simple.  but I have tried the steps listed before, and still cant get going....
 any suggestions.


Posted By: Pony_God
Date Posted: 03 Sep 2008 at 8:17am
Wow... I missed this thread last night. (Fell alseep early)
I think that everyone needs to take a deep breath first of all.
Second of all, Aurora is a new product that's been on the market for 36 hours now.
Every install of XP is differnt, most PCs all have differnt hardware. It's hard to write something that works across every install/hardware set/user setup. Give them a chance, alright?
 
The problem with Vista 64, isn't that Aurora is a bad product, it's that it's a 32 bit product, for a 32 bit platform. I'll bet that it doesn't work on the Mac either. Vista 64 does add a lot of hardware options and is a fully 64 bit OS, but there is very little software out there that will be happy to run on it. That's why until the software that we use is stable in 64bit, we're staying in 32 bit land. Now, is there an option for some sort of compatibility more for 32bit applications? I don't really know, as I don't have Vista 64.


-------------
Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: Pony_God
Date Posted: 03 Sep 2008 at 8:21am
As for adding 64 channels one by one. Yea. I'll admit that sucked. BUT, did you happen to go into the Wish list thread that I started? That's was in my first post.
What I did was I just sat down and added my 64 channels one by one, then saved it and called it channel_base so that I have a single file with the basic config.
 
I'd be happy to send that _base file to you if you'd like. (64 channels, ID 10,11,12,13 -- D-Light ACx16s 1.13 F/W)


-------------
Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: bc_34sa
Date Posted: 03 Sep 2008 at 8:52am

Pony_god,

I understand every install is different, thats why I asked for help... I am not trying to attack the creators of aurora, I am just trying to get it to work properly. 
 
I have taken many of deep breaths since the whole spectrum announcement.  I was just asking for help to get this going so I can give aurora a chance... and like I said I am sure it has something to do with me not the program...


Posted By: tonyjmartin
Date Posted: 03 Sep 2008 at 9:21am
Originally posted by bc_34sa

I understand every install is different, thats why I asked for help... I am not trying to attack the creators of aurora, I am just trying to get it to work properly.

I don't think that he was referring to you specifically, per se, but to the overall tone of the posts in this thread.

That said, I wish you all had been "a fly on the wall" when the Vista and/or 64-bit issues first reared their ugly heads with LOR1 and LOR2(beta) earlier this year.  It wasn't pretty then either.  On the bright side, these issues are not fatal.  As Pony_God mentioned, there are many different versions of the OS out there, and each computer vendor often tweaks the OS for their specific system (bios, chipset, etc.)  I'm not a computer geek, but I think you get the idea.  It will take a little bit of time to fix these OS quirks, starting with the most common for everyone, and eventually moving on to the rarer events.

I posted the following this morning over at the D-Light Forums, but I'll post it here again, as it may prove helpful:

After bumbling around for a while, I began to realize just how much I had become accustomed to using a "glitchy" program (Spectrum). All the old headaches started to fade into memory, and I was actually able to work without feeling apprehensive about what might go wrong next.

And by "work" I don't mean that I started sequencing. Far from it. I fiddled around with every function that caught my eye, making lots of test sequences, importing LOR/Spectrum files, importing configurations, trying the "Undo" function over & over, experimenting with many different pictures of our house, saving & re-opening, loading various music formats, loading various video formats, experimenting with starting/stopping/selecting via the timeline, trying the "Waveform to Event" function, etc., etc., etc., etc., etc. The absolute worst thing you can do with any new audio-visual program is to sit down and expect to be able to create your show the first time you use it. For myself, I like to get so familiar with it that I can work fast when I'm ready, and I don't have to think about learning...I can focus on doing.

But hey, that's just me.

Smile




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Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted. -- Ralph Waldo Emerson


Posted By: LightsOnLogan
Date Posted: 03 Sep 2008 at 9:38am
Wow, what can I say... it was a busy night here after hours!
 
The problem is not with Aurora or 64-bit or anything else... the problem is with the installer.  Those not in the software business might not know this, but we only write the software and use a third party product (in this case Microsoft Visual Studio Installer) to generate the installer for us.  Aurora depends on certain files to be present and "registered" on your computer in order to run.  It is the job of the installer to make sure all of this takes place.  Well, the installer isn't doing this correctly on certain Vista installations.
 
So, we are troubleshooting why the installer isn't doing this properly.
 
Now, regarding the specific problems from last night.... help us out y'all... "it just keeps crashing" doesn't tell us a whole lot.  It expresses your frustration well (got the message clearly), but it doesn't result in a fix for anything.  What is your specific error message?  I'm going to guess that it is a 339 error but with something other than MSCOMCTL.OCX or MSCOMM32.OCX.  If so, we can reissue the patch to quickly get you going, but only after we know what file your computer is complaining about.
 
Also, we could use some help.  Since not all Vista installations are having installer issues, we need to figure out what combination of system settings are resulting in a bad install.  Quickly answering some questions would help us greatly:
 
1. What "flavor" (home, business, etc.) of Vista is this?
 
2. Do you have UAC enabled or have you disabled it?
 
3. Do you have multiple users set up on the computer or is this a single user computer?
 
4. Are you part of an NT domain (if you don't know just skip this question)?
 
Hopefully we'll see a pattern start to emerge that will help us identify why the installer isn't properly registering Aurora's dependancies.
 


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http://www.aurorashow.com/">


Posted By: Slinkard
Date Posted: 03 Sep 2008 at 10:36am
Pony
 
This is my second year using this product. D-light dumped spectrum 36 hours ago, Aurora has been around for about a year and a half.
 
Slink


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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: Slinkard
Date Posted: 03 Sep 2008 at 10:40am
triple post! sorry


-------------
http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: Slinkard
Date Posted: 03 Sep 2008 at 10:42am
Pony
 
This is my second year using this product. D-light dumped spectrum 36 hours ago, Aurora has been around for about a year and a half.
 
Slink


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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: tonyjmartin
Date Posted: 03 Sep 2008 at 10:55am
Hmmm.  There's an echo in here. Wink

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Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted. -- Ralph Waldo Emerson


Posted By: Pony_God
Date Posted: 03 Sep 2008 at 10:56am
Originally posted by LightsOnLogan

1. What "flavor" (home, business, etc.) of Vista is this?
2. Do you have UAC enabled or have you disabled it?
3. Do you have multiple users set up on the computer or is this a single user computer?
4. Are you part of an NT domain (if you don't know just skip this question)?
 
1. OEM Vista 32 Business from Dell
2. UAC, yes, deffinately.
3. both? Neither? By that, I mean there are no local accounts, olny Active Directory accounts
4. Active Directory authentication (I am domain admin and have all local admin rights)
 
For me, MSCOMCTL.OCX was not registered.
Interestingly, explorer crashed (restarted) at the start of every install.
 
Anything else? I'm happy to help.


-------------
Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: Slinkard
Date Posted: 03 Sep 2008 at 11:01am

Pony,

I am going on my second season with this application. D-Light just fired Spectrum 36 hours ago. Aurora saved me last year, and I never looked back Big%20smile.

 
But I notice the Smart guys are here now, so everyones problems are going to be fixed in a few.
 
Slink


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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: Pony_God
Date Posted: 03 Sep 2008 at 11:02am
Originally posted by Slinkard

Pony
 
This is my second year using this product. D-light dumped spectrum 36 hours ago, Aurora has been around for about a year and a half.
 
Slink
 
Do I have to reply to all of copies of this post? LOL
 
Yes, I do realise that Aurora BETA has been around for a while and that many people used it for last years display, but I don't know anyone that counts the building/testing phase in thier release date. Clearly the pool of beta testers was only so deep since there are installation issues currently with it. All I'm saying is that our friends over at D-Light feel as though Aurora will compliment thier hardware (and hopefully views) well and Aurora is only now being installed on a wider range PCs.
 
I think that there are very few people that have nothing (like myself), and everyoone else already has sequences that are (mostly) importing and running, and we do still have a few months before everyhting NEEDS to run well, so lets all help and work though the first minor bugs togeather.


-------------
Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: Pony_God
Date Posted: 03 Sep 2008 at 11:04am
My bigest complaint is that I now have to redo my sig AGAIN to include Aurora!

-------------
Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: tonyjmartin
Date Posted: 03 Sep 2008 at 11:19am
Originally posted by Pony_God

I think that there are very few people that have nothing (like myself), and everyoone else already has sequences that are (mostly) importing and running, and we do still have a few months before everyhting NEEDS to run well, so lets all help and work though the first minor bugs togeather.

Granted.  But I think you have the people count backwards.  There are really very few who are that "together", but it's easy to feel that way.

Hey, I've got 200+ channels, and I have NOTHING synchronized, save four 16 channel 4th of July sequences from last year.  And even they are full of glitches.  Last Christmas I ran my entire display on a three minute "twinkle" command animation sequence that repeated all evening, so I am starting from scratch too.  You're not as alone as you think.

Repeat my signature over and over again.....


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Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted. -- Ralph Waldo Emerson


Posted By: Pony_God
Date Posted: 03 Sep 2008 at 11:35am
I thought that you had stuff from D-Light... or somwhere already?
How did you have with over 200 channels and almost no sequences?
 
Hay, I'm just happy to have cool hardware from D-Light and that I can finnaly start to sequence.


-------------
Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: Slinkard
Date Posted: 03 Sep 2008 at 12:06pm
Man--- I have no Idea what just happened. It is saying that it is not posting then bling blang blam all kinds of post. my IE just freezes up
 
Sorry guys
 
wonder how many times I am going to submit this????
 
Slink


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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: LightChristmas
Date Posted: 03 Sep 2008 at 12:08pm

if you guys are feeling the crunch, head over to http://groups.yahoo.com/group/Aurorafileswappers/  for some sequences you can download.


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http://www.aurorashow.com/">


Posted By: LightsOnLogan
Date Posted: 03 Sep 2008 at 12:10pm
Slinkard... you can probably blame me... I was in the middle of maipulating the forum (adding these subforums) and moving the posts when you were trying to submit.

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http://www.aurorashow.com/">


Posted By: tonyjmartin
Date Posted: 03 Sep 2008 at 12:19pm
Originally posted by Pony_God

I thought that you had stuff from D-Light... or somwhere already

Nope.  I just have an assortment of sequences, mostly imports or others' work, that I have used for experimentation, none of which have ever made it to my display.  I've found it much easier to learn by importing others' sequences and experimenting on them, in addition to building my own from scratch.  Here's some links to shared sequence sites to get you started:

http://www.lightoramasequences.com/ - http://www.lightoramasequences.com/
http://christmas.kreepyhollow.com/Shared.htm - http://christmas.kreepyhollow.com/Shared.htm
http://www.lightsonlogan.com/sequences.asp - http://www.lightsonlogan.com/sequences.asp
http://www.lamagiedenoel.ca/Lightorama/lightorama.htm - http://www.lamagiedenoel.ca/Lightorama/lightorama.htm
http://www.d-light.us/forum/viewforum.php?f=23 - http://www.d-light.us/forum/viewforum.php?f=23
Edit1: Duh!  Forgot this one!
http://groups.yahoo.com/group/Aurorafileswappers/ - http://groups.yahoo.com/group/Aurorafileswappers/

As well as some video to experiement with:
http://www.christmasatthegoods.com/VideoCoop/ - http://www.christmasatthegoods.com/VideoCoop/

Originally posted by Pony_God

How did you have with over 200 channels and almost no sequences

I spent all my time last year building/assembling my enclosures and tripling the size of my display, so I ended up creating an animation sequence (no audio file), around three minutes in duration, with only long twinkle commands.  I then used the hardware utility to set a different twinkle rate for each controller.  Then I set up Spectrum Player to play this "song" over and over all evening while I ran a playlist of Christmas tunes over the air with Windows Media Player.

Voila!  Nice random blinky-flashy with music. Big%20smile

Edit2: Okay, so I threw in some really long fades too, but it wasn't glamorous by any means!



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Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted. -- Ralph Waldo Emerson


Posted By: Slinkard
Date Posted: 03 Sep 2008 at 12:41pm
no worries, since you are working on the forums is there a chance to add a "New Posts" button?
 
I love those,
 
Slink


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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: deweycooter
Date Posted: 03 Sep 2008 at 12:46pm
I think he means he was just reconfiguring the forum topics - getting into adding buttons means he needs an extra stripe on his nerd badge.  ;)

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http://www.deweycooter.com/wiki/index.php/Aurora - Aurora Lights Wiki
http://www.aurorashow.com/">


Posted By: Pony_God
Date Posted: 03 Sep 2008 at 1:01pm
I just use the "Active Topics" button and look for the stars.

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Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: Slinkard
Date Posted: 03 Sep 2008 at 1:09pm
I just subscribed to the RSS, I guess that will work Thumbs%20Up

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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: bc_34sa
Date Posted: 03 Sep 2008 at 7:50pm
Originally posted by bc_34sa

I am able to get the sequencer going, but my problem is with scheduler. It opens fine but when I try to do anything I get an error
 
339: component mscomct2.ocx or one of its dependencies not correctly registered a file is missing or invalid. aurora scheduler.newschedule.0
 Then shuts down...
 
I am running Windows xp media center pentium 4 with 1 GB ram I am not a computer expert so I am sure I am just missing something simple.  but I have tried the steps listed before, and still cant get going....
 any suggestions.
My problem was solved with adding this file from microsoft. I Guess they don't include it anymore... http://support.microsoft.com/kb/297381 - http://support.microsoft.com/kb/297381


Posted By: mramsey
Date Posted: 03 Sep 2008 at 10:00pm
ok just downloaded Aurora and I have the same problem

(MSCOMCTL.OCX)


Went through all the suggestions but still the same.

System
XP Pro (SP3)
pent 4 CPU 3.00 GHz
2 GB RAM






Posted By: bc_34sa
Date Posted: 04 Sep 2008 at 8:40am
Try downloading MSCOMCTL.ocx then make sure you open in into C:\WINDOWS\system32 folder. that seemed to work for me.


Posted By: wellinge
Date Posted: 04 Sep 2008 at 10:37am
yeah i just got my problem fixed. check out the other forum post in this category at the end, where there is a link to download and install a new mscomctl.oxc file from microsoft. This worked for me!


Posted By: LightsOnLogan
Date Posted: 04 Sep 2008 at 1:45pm
I think (but have been wrong before) that we've fixed this...
 
Those still experiencing problems:
 
1. Uninstall Aurora
2. Download http://www.aurorashow.com/downloads/aurora_1_0_0_b.zip - http://www.aurorashow.com/downloads/aurora_1_0_0_b.zip
3. Install the new version you just downloaded.
 
Let me know if it works; if it does I will replace the standard download with this one.
 


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http://www.aurorashow.com/">


Posted By: mramsey
Date Posted: 04 Sep 2008 at 8:20pm
SmileI am all set!!! That was an easy fix!!! I am liking Aurora already!!! Smile

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http://www.d-light.us">


Posted By: Pony_God
Date Posted: 04 Sep 2008 at 11:38pm
So how impartant are these releases going to be and if I miss the thread with the update, could you create a mailing list and email everyone that there is an update?

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Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: mramsey
Date Posted: 05 Sep 2008 at 5:35am
I agree with Pony_God as updates occur email notices would be great

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http://www.d-light.us">


Posted By: Pony_God
Date Posted: 05 Sep 2008 at 8:04am
Persoanlly, I don't think that it would have to be anything complex, just a list of emails to everyone that would like to know, and bcc the notice to everyone. We could just send an email to you and just title it "update notification" or something so that nothing "unsolisited" is sent.

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Fine. You're so smart you rig up the lights.
http://www.frappr.com/dlight - D-Light users Unite!


Posted By: LightsOnLogan
Date Posted: 05 Sep 2008 at 11:14am
Just to clarify...
 
Nothing has changed in Aurora itself with this "b" release.  If your copy is working then you will not gain anything by installing the "b" download.  In fact, assuming the new download doesn't cause any problems, the new download will be replacing the old one on the server this afternoon.
 
Updates which add functionality to Aurora are announced by email list as well as here.  The added functionality and fixes ("release notes") will be listed in the email.


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http://www.aurorashow.com/">


Posted By: Bdale Lights
Date Posted: 05 Sep 2008 at 9:10pm
I am new to D-Light and Spectrum this year. I was just getting set up to do a display this season. I have downloaded the B version of Aurora, installed the program, and when I try to run either program I get an error message that Aurora Sequencer has encountered a problem and will close.  It then gives a window to report the error to Microsoft. Checking the info on the error signature it mentions a file called qedit.dll.
 
That is as far as I can get starting the programs. I can't even get in to register it.
 
PC Info:
Toshiba Tecra A8
Intel Core 2 Duo - 1.83 Ghz
Win XP Pro SP2
2.49 GB Ram -
 
Bob T.
D-Light Controllers - soon to be running 64 channels (once I finish assembling them)Smile


Posted By: JonB256
Date Posted: 05 Sep 2008 at 9:38pm

Bdale (Bob), that is the first time I've seen "qedit.dll" show up in an error description. 

When I Google qedit.dll, it seems to cause a lot of problems with Windows Movie Maker. I didn't go much deeper than that because so many of the listed sites looked like the standard "download DLL files from here" type sites. 

and, as far as assembling D-Light boards, I spent 7 hours today with two friends working on our project to build 24 ACx16 boards. We'll finish next Friday FOR SURE!!!  We are very close to our estimate of 2 man-hours per board if we finish in four more hours. One person mounting and taping components, two of us soldering. 



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JonB - D-Light user


Posted By: Bdale Lights
Date Posted: 05 Sep 2008 at 9:57pm
Wow, and I only have to finish the easy part. I got the Platinum versions so it would only take me "minutes" to finish each one  :)
 
If I could get the error message to copy, I would post it here. But, doesn't look like graphics will insert.
 
The error signature has :
AppName: aurora_sequencer.exe    AppVer: 1.0.0.0   ModName: qedit.dll
ModVer: 6.5.2600.2180       Offset:0001a513
 
 
Bob T.
D-Light Controllers - soon to be running 64 channels (once I finish assembling them)Smile
 


Posted By: Slinkard
Date Posted: 05 Sep 2008 at 10:17pm
Do me a favor it might just work:
 
Got to start > run
 
Type cmd
 
In the opened (you should be in the C:\WINDOWS\system32\cmd.exe directory. look at the name of the window that opened.)
 
Type regsvr32 qedit.dll                       
then enter.
 
Let us know the results...
 
Slink
 
 
Edit- I have a xp box that I have installed the original 1.0 on that has not thrown this error. by default that .dll was there but it is a "Work" image. so I can't verify that it is a standard .dll for xp.
 
 


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http://www.aurorashow.com/">
Coming soon www.computerizedlights.com


Posted By: autotime
Date Posted: 05 Sep 2008 at 11:14pm
hello all.. i am trying to install aurora and having problems. it installs but when i click on program to run it has error. it gives me option to debug, send or dont send, i have tried the  b version install to with same results. i am running xp. i did install demo version at work and it did install there, i am running xp also there. any hekp would be great. i ran spectrum last year with 48 channels and going up to 96 this year so i need to start planning. thanks again..
 
 
tim... 


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Posted By: Bdale Lights
Date Posted: 05 Sep 2008 at 11:59pm

Sounds like I am getting the same error prompt as autotime gets.

I open my command prompt and get the window titled c:\windows\system32\cmd.exe with the prompt of c:\documents and settings\bob

I had already run the regsvr32 command for qedit.dll, so now the error I get when I check the "To see what data this error report contains, click here" link gives me the filename videoe~1.ocx. I searched and the only file that I came up with was videoedit.ocx. I ran the regsvr32 command for this file and it does not clear the error. It just repeats the same error prompt. (filename videoe~1.ocx)

Bob T.



Posted By: JonB256
Date Posted: 06 Sep 2008 at 7:01am
Bob, do you do video editing on that computer? If so, what software and add-on packs have you installed? 

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JonB - D-Light user


Posted By: Bdale Lights
Date Posted: 06 Sep 2008 at 11:32am
Nope, no video editing. I have done a few MS Office based PowerPoint presentations. Other than that I have a few Graphics programs, Adobe Design CS3, Corel Draw, InterVideo DVD/creator (came with the PC) and Picture Project for my camera.
 


Posted By: autotime
Date Posted: 06 Sep 2008 at 5:57pm
ive tried to install older version 0.7.1 but still get same problem any help would be great...Confused

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Posted By: Bdale Lights
Date Posted: 06 Sep 2008 at 8:33pm

The file that it is having an error on , is being installed by the Aurora install program. It ends up in the system32 folder, and is among the files in the c:\program files\aurora sequencer\ folder. Same size and date. It is an ActiveX file. I searched the web and found an older version but nothing newer. Tried renaming the file in the system32 folder and it just re-created another file there when trying to run the program.

Autotime - When you get that error window to send or don't send, click on the "click here" right above the Send Error Report. What is the ModName that is in the upper right corner?


Posted By: autotime
Date Posted: 07 Sep 2008 at 12:37pm
the mod name is qedit.dll.

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Posted By: Bdale Lights
Date Posted: 07 Sep 2008 at 4:47pm
Autotime, try this. Slinkard posted it earlier and it got me past the qedit.dll error and on to the next one. If you do the following, then run the program again, see if you get another error and what the ModName is.
 
Click the START button, then RUN, type in cmd and hit enter.
In the Command window (black window, white text) typethe following:  regsvr32 /u c:\windows\system32\qedit.dll
Then hit Enter
now try to run Aurora and see if it is a different file name.
 
Bob T.


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Bob T.
D-Light controllers - 64 channels (Running for Second Year!)


Posted By: autotime
Date Posted: 07 Sep 2008 at 6:13pm
thanks bob
that got me one step closer, i thought i read through all other post and tried everything. but program does open now but if i try to start anything( new  sequence or import a spectrum file) it acts like it loads and just closes, no error or nothing . did this happen to you also?
 
thanks tim


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Posted By: autotime
Date Posted: 07 Sep 2008 at 6:36pm

little more on my problem...when I try to import a file from spectrum it goes through and detects files and chanels but it looks like when it goes to bookmarks it closes.  if i try to create a new file and import chanels it just hangs up.  there are no error reports on anything.

thanks again, tim


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Posted By: Bdale Lights
Date Posted: 08 Sep 2008 at 1:20am
Tim,
Well, you are now further ahead than I am. I still get an error when trying to open the program. It closes the program, so all I get to see is the splash screen and then the error box.  I am hoping when the weekend is over that someone at aurora will be able to give me some suggestions to get the program to at least open.
 
Bob T.


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Bob T.
D-Light controllers - 64 channels (Running for Second Year!)


Posted By: Jonathan
Date Posted: 08 Sep 2008 at 11:11pm
Before I even begin, let me state that I am by no means an expert on any of this.  (I'm just as new to Aurora as you are.)  I've been having my own issues, and if you feel like it you can head over to the bug forum and read all about it. 

What I can tell you from my experience is this--  When Aurora crashes upon loading, it will do one of three things:  Simply make the default 'ding' sound and exit, give you an error box and exit, or Windows itself will generate an error box that tells you the program is being shut down and then asks you if you want to tell Microsoft about this problem (and then it kills the program).  If you are getting the last message and you have to click the "click here to see what this report contains" link, then from what I've learned on the net researching my own issues is that the error is not being caused by Aurora, but by another program on your system that messed the file up somehow.  In my case, ivaudio.ax was the culprit, and Win DVD is the program that uses it, except when there is a certain SoundBlaster card that you guessed it, my system has.  Reinstalling that file or disengaging it from the registry seems to be the fix. 

Try going to this site and doing what it says, but before you do, make sure you set a system restore point in case something goes wrong.  And if you don't know what you are doing, then don't take my adivce and instead consult an expert.  http://www.majorgeeks.com/faqshow.php?id=8 - http://www.majorgeeks.com/faqshow.php?id=8

Good luck!


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~Jonathan


Posted By: JonB256
Date Posted: 09 Sep 2008 at 5:49am
My personal experience with programs that quit without error messages (they just go away) is a conflict with video cards or video drivers. Perhaps people need to start describing their video subsystem and drivers, even DirectX. If you are using the DirectShow option, there may be a link.

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JonB - D-Light user


Posted By: bdkeen
Date Posted: 20 Sep 2008 at 5:58pm

Just updated to new pc with Vista Ultimate myself.  Pretty close to your hardware config.

Don't forger the Vista patch
http://www.aurorashow.com/downloads/auroravistapatch.zip - http://www.aurorashow.com/downloads/auroravistapatch.zip  
Worked excellent for me.
 
 


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